(Chinese speaking) presales technical support Job at SNBC(S), China

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  • SNBC(S)
  • China

Job Description

Connect with customers for product needs and be the contact point for technical requirements and quality issues with internal and external channels. Manage product spare parts. Responsible for remote technical support and on-site business trips within Europe. Communicate on-site information and feedback with headquarters engineers. Assist overseas colleagues in communicating technical information with the headquarters. Assist the after-sales team in analyzing high-frequency warranty issues. Responsible for product manual/document changes and releases, customer prototype/exhibit preparation and demonstration. Responsible for customer technical training. Participate in market research, understand industry technology trends and competitive products, and make improvement suggestions.

Job Tags

Full time, Remote job, Overseas,

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