Client Service Associate - Entry Level Job at Remarkable Talent, Herndon, VA

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  • Remarkable Talent
  • Herndon, VA

Job Description

We partner with charitable organizations to amplify their programs and drive positive change. We’re currently seeking a dedicated Client Service Associate to join our growing team. In this role, you’ll serve as the first point of contact for our Fundraising and Marketing & Communications teams, helping to process donations, manage our database, and provide exceptional customer service to our valued supporters.

Key Responsibilities:

  • Act as the primary contact for all external and internal fundraising inquiries
  • Provide outstanding customer care , ensuring timely acknowledgment and appreciation of new and departing donors
  • Collaborate with management and the communications team to prepare and distribute accurate, engaging donor communications
  • Support a variety of fundraising and promotional events , including planning, logistics, and on-the-day assistance
  • Oversee the maintenance of the donor database , ensuring accurate data entry and offering internal training and support
  • Assist the fundraising team with data input , amendments, report generation, and data queries, prioritizing tasks and meeting deadlines
  • Stay informed on the latest fundraising initiatives and industry news
  • Take ownership of your role by incorporating new ideas and initiatives to enhance our fundraising efforts

Requirements:

  • A passion for fundraising and commitment to supporting a great cause; prior experience is a plus but not mandatory
  • Exceptional attention to detail and accuracy
  • A positive , energetic, and proactive attitude
  • Strong problem-solving skills and the ability to take initiative
  • Excellent written and verbal communication skills

Why Join Us?

  • Meaningful Impact : Contribute to initiatives that make a real difference in the community
  • Collaborative Environment : Work closely with a supportive team that values innovation and dedication
  • Professional Growth : Gain experience in fundraising and donor relations , while developing your skill set in a rewarding industry

Job Tags

Full time,

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