Job Description

The Ordway: The Ordway Center for the Performing Arts is one of the leading performing arts centers in the United States and a catalyst for vibrant arts in Minnesota. Powered by hundreds of talented and dedicated staff members and volunteers, the Ordway is renowned for its multidisciplinary programming, welcoming atmosphere, and comfortable environment. The Ordway welcomes audiences of all ages and backgrounds for year- round eclectic and entertaining offerings, including Broadway musicals, concerts, dance, vocal artists, and new works. Performances take place in the 1,900-seat Music Theater and a 1,100-seat Concert Hall. The Ordway serves tens of thousands of students and families each year through its arts education and community impact programs, and is a proud member of the Arts Partnership, a collaboration comprising the Ordway, Minnesota Opera, The Saint Paul Chamber Orchestra and Schubert Club.

Position Purpose: The Ordway Center for the Performing Arts is seeking an enthusiastic and detail-oriented Housekeeping Manager to co-lead a team and ensure that the facility is performance ready and welcoming to all guests. This role is responsible for maintaining a clean and safe and clean environment for all staff and visitors. This position primarily works performances on nights and weekends, will provide work direction for other staff, and will occasionally be the only Housekeeper on duty.

Position Details:

• Posting Date: 3/3/25
• Closing Date: The Ordway is dedicated to building an equitable environment and strongly encourages applications from Black, Indigenous, People of Color, women, transgender, and non-binary candidates. This position will remain open until a diverse and qualified pool of candidates is identified. Applicants from populations underrepresented in the theater field are strongly encouraged to apply.
• Employee Type: Hourly, Full-time
• Pay: $25 - $28 per hour
• Department: Housekeeping
• Reports to: VP of Production and Building Operations

Key Performance Areas:

• Maintain cleanliness standards and guidelines using various processes and equipment to ensure a daily safe and clean environment that demonstrates the Ordway’s impeccable appearance.
• Will communicate with the other Housekeeping Manager(s) to ensure that tasks and events are understood and that any additional resources needed are allocated.
• Work both independently and with a custodial team to complete daily and assigned tasks.
• Maintain all Ordway cleaning standards and guidelines in the common areas, Music Theater, Concert Hall, lobbies, dressing rooms and public and back of house restrooms.
• Complete exterior maintenance tasks as needed, such as sweeping, picking up trash and maintaining an inviting access path to the venue.
• Assist and complete unique tasks when special events are planned at the Ordway to meet the demands of each event.
• This role is responsible for creating a welcoming presence to all who enter the Theater front of house and back of house.
• This key position will provide overall leadership and management of the Housekeeping department to support the achievement of the Ordway’s mission and goals and the department’s goals, specifically supervising Housekeeping staff at weekend and evening performances.
• The Ordway is especially interested in candidates who can contribute to the diversity and inclusive excellence of the organization through their communication skills.

Other Qualifications:

• High School diploma or equivalent preferred.
• Previous managerial experience in housekeeping is required.
• Excellent independent decision making is necessary.
• Supervisory experience, or providing others with work direction, is required.
• Must be comfortable using a walkie-talkie to communicate.
• The ability to lift 50 lbs., with assistance.
• The ability to bend, move quickly up and down stairs, crouch or stoop, crawl, work in small spaces, and walk.
• Ability to operate following equipment: carpet extractor, vacuum, floor scrubber, snow broom and other building maintenance equipment.
• Knowledge of workplace safety standards including General Duty Standards, Hazardous Communications Standards, Occupational Noise Exposure, Personal Protective Equipment, Lockout/Tag Out, and Blood Borne Pathogens.
• Proficient in Microsoft Office Suite (Excel, PowerPoint, Word) and ability to learn new software such as When2Work scheduling software and Paychex Payroll system.

To Apply: For more information or to apply, visit ordway.org/employment.

Ordway is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, creed, marital status, familial status, public assistance status, age, local human rights commission activity, national origin, and veteran, or disability status. The Ordway Theater and administrative office are wheelchair accessible and service animals are welcomed. All applicants who have questions or needs regarding access accommodations or interpreting assistance for job interviews are encouraged to reach out to Human Resources.

We know there are great candidates who may not fit into the criteria we’ve outlined here, or who have important skills we haven’t listed. If that’s you, please don’t hesitate to apply anyway and tell us about yourself.

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