Job Description
Description Amazon is seeking qualified Supply Chain Manager candidates to join our Cross Border Exports Logistics team. Amazon reaches customers around the globe on all seven continents and needs individuals who want to help ensure a fast, cost-effective solution to delivering packages worldwide. Do you obsess over how to improve processes to deliver a superior customer experience? Do the words "that can't be done" drive you to find a solution for how "that can be done"? Do you desire a career that will focus on how to globalize the B2C delivery service and set the new standard for the balance of the industry to envy? Do you thrive off of detailed data analysis to develop optimized processes and drive continuous improvement? If these characteristics describe you, then come join the Amazon.com Cross Border Exports team and help make the world smaller—one package at a time.
The Cross Border Exports team seeks a qualified candidate for the Supply Chain Manager-Global Export Logistics role. They will optimize the Cross-Border exports network to improve delivery speed globally. This position will serve as a logistics partner to the Amazon Exports business team, focusing on prioritizing transportation and logistics requirements to support growth goals. The Supply Chain Manager will gather input from various business partners and develop requirement documents for cross-functional teams. They will also acquire knowledge of Amazon fulfillment and transportation systems, international transportation, and logistics, to identify and develop products for the growing cross-border network. Attention to detail is crucial to providing faster and more cost-effective delivery options for customers. The ideal candidate should efficiently manage multiple projects, communicate updates regularly, and demonstrate a track record of project delivery and collaboration with cross-functional teams.
The successful candidate will collaborate with internal client groups, third-party partners, and technology partners to enhance Amazon's freight transportation management capabilities for customers and key partners in the supply chain. They will define solutions and services that meet the needs of various segments within our supply base (geographical, size-related, sophistication, etc.). As a data-driven company, Amazon values candidates who can adeptly handle and analyze large amounts of data to assess the current state and determine the business impact of technological changes.
Key job responsibilities
This role will be the senior supply chain manager in the Global Exports Business Operations team for the Amazon Haul store. Day to day responsibilities include but aren't limited to.
- Developing KPIs and mechanisms for stakeholder engagement to improve supply chain and 3P operation performance.
- Curating MBR, WBRs, QBRs, and OP processes for the Amazon Haul store reporting up to the CEO of Amazon Stores
- Lead continuous improvement initiatives across a range of IB/OB/Quality and Supply Chain processes in our global supply chain spanning 5 continents
- Think big and develop a vision for how to responsibly grow the business operations org to provide maximum value for the launch of the Amazon Haul store.
- Experience with 3P warehouse staffing, carriers, and Amazon developed External Fulfillment WMS is highly sought after. Internal candidates please reference this in your informational request.
A day in the life
- Collaborating with internal and external stakeholders with diverse requirements to develop compelling products and services.
- Clearly communicating goals, roles, responsibilities, and product development progress to cross-functional teams.
- Leveraging internal and external best practices to expedite product development objectives.
- Working with various internal stakeholders to document their requirements and liaising with the technology organization for implementation, including sourcing, customer service, transportation operations, finance, accounting, and others.
- Providing feedback on carrier performance to procurement and carrier management teams.
- Collaborating with other product managers to minimize overlap and ensure seamless integration of aligned solutions.
- Collecting and managing key data to demonstrate the business value and return on investment (ROI) of proposed technology improvements.
About The Team Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
- Medical, Dental, and Vision Coverage
- Maternity and Parental Leave Options
- Paid Time Off (PTO)
- 401(k) Plan
Learn more about our benefits here:
Basic Qualifications - 5+ years of program or project management experience
- 5+ years of supply chain experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
- Knowledge of SQL at an intermediate level, including: compile queries, subqueries, aggregation/grouping, data modification, etc.
Preferred Qualifications - 2+ years of driving process improvements experience
- Master's degree
- If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $103,900/year in our lowest geographic market up to $181,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Company - Amazon.com Services LLC
Job ID: A2854081
Job Tags
Full time, Temporary work, Seasonal work, Worldwide,